Support Helpdesk Theme

Theme >> WordPress - Support Helpdesk Theme 89480 by Nudie Themes @ CreativeMarket

File Size: 1.33 MB; Columns: 2; Layout: Responsive .

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Support Theme - A responsive helpdesk theme

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Support is designed to help you get up and running quickly with your own self hosted support system / help desk,

Built on the latest Bootstrap 3.2 front-end framework, Support is robust and easy to use and takes a KISS ("keep it simple, stupid") approach so that you can worry less about the setup and more about your content, products and community.

The theme works seamlessly out of the box with popular plugins like WooCommerce, bbPress, Gravity Forms and SearchWP to help you extend your help desk functionality and give your customers what they want quicker.

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LOOKING FOR A SOMETHING SIMPLER?

TRY OUR "NUDIE" THEME - https://creativemarket.com/nudie/23389-Nudie-WooCommerce-bbPress-Theme

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KEY FEATURES

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* Responsive / Mobile First Design - Built using the mobile first design approach on the popular Bootstrap framework, the theme looks great on Mobile, Tablet and Desktop devices.

* Minimal Theme Options - Consistent with the WordPress philosophy of "Decisions, Not Options", we believe that you shouldn't have to set a million and one options just to get a site up and running.

* One or Two Column Page Layouts - Support provides the ability to set a page to be either one or two column (with content on the left or on the right).

* Plugin Friendly - Less Theme Bloat - Support works out of the box with a range of excellent plugins that extend your site's functionality, including Yoast's SEO plugin, Gravity Forms and SearchWP.

* Live Ajax Search integration - simply install SearchWP Live Ajax search (freely available at https://wordpress.org/plugins/searchwp-live-ajax-search/) and instantly get the power of live search results.

* Documentation specific cpt and taxonomies - to help you get a knowledge base up and running quickly that is separate to your blog and other content areas.

* Custom Widgets - provides some custom widgets to help display documentation posts and categories/tags

* Widgetized Homepage Template - a custom home page template that works the above custom widgets to display a grid based view of your documentation categories

* SEO Optimised and Built with Microformats - Support is optimised and works with plugins like Yoast's WordPress SEO. We've even built the theme using microformats to help search engines interpret your content more accurately.

* Child Theme Ready - Want to modify, add functionality or add your own unique touch to the theme? No problems, Support works great as a parent theme.

* Bundled with a SAMPLE CHILD THEME

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PAGE LAYOUT OPTIONS

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* Right Sidebar

* Left Sidebar

* Full Page Width

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FONTS USED

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* Open Sans - available on Google Web Fonts http://www.google.com/fonts/specimen/Open+Sans

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THIS LISTING INCLUDES

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* Zipped folder with your theme

* Free upgrades as we roll out changes for the life of the product

* THREE (3) MONTHS OF SUPPORT - specifically to help you deal with any theme specific bugs - this DOES NOT include theme customisations, creating child themes etc.

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THEME REQUIREMENTS

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* Latest WordPress (currently tested up to 4.0)

* WooCommerce 2.2+

* bbPress 2.5.3+

** Note the theme uses the PHP DOM Document class - http://www.php.net/manual/en/class.domdocument.php - this typically comes pre installed by hosts and is not an issue - however it is worth asking your host first.

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INSTALLATION IS NOT INCLUDED WITH THIS THEME

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* The WordPress Codex has extensive information on how to install themes to functioning WordPress sites - http://codex.wordpress.org/Using_Themes#Using_Themes

But quickly, it goes something like.

1. In your WordPress site dashboard/admin panel, go to Appearance Themes and click the Add New button.

2. Click Upload and Choose File, then select the theme's .zip file. Click Install Now.

3. Click Activate to use your new theme right away.

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THIS THEME DOES NOT WORK ON WORDPRESS.COM

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Your site must be self-hosted, meaning you must have both a domain and hosting purchased from a hosting company.

You will need to speak with your hosting company to ensure that your domain and hosting is properly configured to run WordPress.

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SUPPORT REQUESTS

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For support requests please EMAIL [email protected] directly.

HELP US TO HELP YOU by providing the following information.

* Browsers/Devices Affected - You can use services like http://www.whatismybrowser.com/ to send us some useful information

* Any error messages you receive

* What you expect to happen and what actually happens

* Steps to replicate the bug

* Link to the affected site

* What version of WordPress you are using

* What plugin versions you are using

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UPDATES

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We try our best to test the theme with new versions of WordPress, WooCommerce, bbPress etc. prior to or as soon as they are available - however there may be periods where we are a tiny bit behind. We appreciate your patience during these periods.

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CHANGE LOG

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Support v1.0.0 ĘC 5th October 2014

- Initial Release

Keywords: wordpress, bootstrap, woocommerce, bbpress, gravity forms, ecommerce, helpdesk, support system, forums, respsonsive.


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